Questions, answered

Where are my files?

On the page you land on right after you pay, and the same links arrive by email. Your library link has no expiry date, and it opens your files on any phone or computer. If nothing arrives, check your spam folder first, then write to support@dailybetteryou.com and we’ll fix it.

I can’t find the email with my library link.

Check spam, junk and Promotions first. Still nothing? Get your library link again: type the email you used at checkout, and if it has a purchase, we’ll send your library link there.

Your receipt from Lemon Squeezy, who handle the payment, is a separate email. The library link is the one that opens your files.

My download link says it timed out.

That’s normal. Download links last a few minutes, so your files stay yours. Open your library and tap Download again, and a fresh link is made each time.

How do I set up the Companion?

The Companion is a Notion board that counts your 21 days where you can see them. You copy it into your own Notion account. The account is free, and the board works on your phone.

Your library page walks you through it in four steps: open the link in your browser, tap Duplicate, type in your archetype, your goal and your five scores, and press start on your first stop. It takes about two minutes.

I tapped the link and the copy didn’t work.

If the link opened inside another app, like Gmail or Instagram, use that app’s menu to open it in your browser first. That’s where most copies go wrong. Then tap Duplicate and pick your own workspace. No Notion account yet? Make one when it asks, then tap Duplicate again.

A guide link in my Companion asks me to open my library email.

That happens the first time you use the Companion on a new phone or computer. Tap the library link in your Daily Better You email on that device once, then tap the guide again. That unlocks the guide links in your Companion on that device.

How do I get my money back?

Every paid product carries a 30-day no-questions money-back guarantee. Ask within 30 days of buying and you get your money back.

Email support@dailybetteryou.com from the address you bought with and say you want a refund. That’s the whole message. You don’t need a reason, and there’s nothing to send back.

How long does a refund take, and what happens to my files?

We reply to refund requests within two business days. Lemon Squeezy, as the seller of record, processes the refund to the card or account you paid with. Banks take their own time after that, usually 5 to 10 business days. You get the full amount you paid, including any tax charged at checkout.

Your access ends when the refund goes through: download links stop working, and so do the guide links inside your Companion.

I’m in the EU. What about the 14-day right to withdraw?

Our 30-day guarantee is deliberately wider than that right: 30 days instead of 14, no reason required, and it still holds after you’ve downloaded everything. How the statutory right works for digital files is in the Refund Policy, section 6.

Is it a subscription?

No. You pay once, at checkout, and there’s no monthly charge. You keep your copy of the PDFs for as long as you like.

What currency are the prices in?

US dollars (USD). Tax is added at checkout where it applies, and you see it before you pay.

There’s a charge on my statement I don’t recognize.

It will read as our merchant of record, Lemon Squeezy, rather than as Daily Better You. Write to support@dailybetteryou.com and we’ll identify it in one reply. Please email us before asking your bank to reverse a payment: a refund reaches you faster than a chargeback does.

Do I get an invoice? What about VAT?

Lemon Squeezy is the seller of record. It charges any sales tax or VAT due where you live, shows it before you pay, and issues your invoice.

What do I need to open the guides?

A device that opens standard PDF files, a working email address, and for the Companion a free Notion account. Each tap on Download saves one PDF. On a phone it goes to your downloads (on iPhone, the Files app). Everything is digital, so there’s nothing to ship.

Can I print them?

Yes. Read them, print them, and keep your copy for as long as you like. In the System, the printables pack comes in two paper sizes: US Letter in the US and Canada, A4 almost everywhere else. Every guide also keeps its own tracker inside it, so you can run a protocol on paper.

Can I share it with a friend?

Your result card, yes: share it wherever you like. That’s what it’s for. The guides are licensed to you, so please don’t give the files away, resell them or upload them anywhere others can download them.

What’s in The Better You System?

Five things, for $97 USD while launch pricing runs and $127 after it:

• Your Path and your 21-day protocol, built from the diagnostic
• All 29 guides. Yours first, the vault behind it
• The Better You Companion, the Notion command center
• Printables and trackers for the paper days
• The Proof pack: the Day-21 Retake, your 21-Day Receipt, and every guide we ever add

What’s the difference between the System and the $67 guides?

The $67 tier is all 29 guides as PDF ebooks, with no Path, no Companion and no Retake. You can upgrade any time for the difference, which is $30 while launch pricing runs and $60 after it.

What is Your First 21 Days?

It’s the $39 offer on your diagnostic result: your protocol on its own, with the 21-day plan, the tracker, and the day-by-day playbook for exactly where your follow-through breaks. If you upgrade to the full System later, the $39 counts toward it.

Do I have to read all 29 guides?

No. Read order is not do order. You run one protocol for 21 days, then the next one, and the path takes care of the order. Your diagnostic picks where you start. The other twenty-eight wait until their problem is your problem.

What if I miss a day?

Nothing resets. Missing one day isn’t the problem. The rule is small enough to keep: never miss twice. Twenty-one days doesn’t mean twenty-one in a row. It means twenty-one days you showed up for, and the ones you missed are already priced in.

Is the diagnostic free? How long does it take?

Yes, it’s free. The Better You Diagnostic is 22 questions and takes 5 to 7 minutes. At the end you see your result: your archetype, your Profile across the five stages, and the guide your protocol comes from.

Is it a personality test?

No. It’s a mechanics report. Every question is about behavior: what you do, what you skip, how you start things, how you handle a slip. It never asks about your health or your mood, and the scores describe habits. They’re never a diagnosis of anything.

Why does it ask for my email?

To send you your result and the first step of your protocol. Sending you those is delivery, not marketing. Our other emails (new guides, offers, launch news) take a separate opt-in, ticked by you, never pre-ticked. Saying no doesn’t cost you the result.

Is this therapy, or medical advice?

No. Everything we publish is education. It is not medical, psychological, therapeutic, legal, tax or financial advice, and nothing here diagnoses or treats anything. If you’re struggling with your mental health, please talk to a doctor or a qualified therapist.

How do I unsubscribe or delete my data?

Every marketing email has an unsubscribe link that works in one click. To see, correct or delete what we hold about you, write to support@dailybetteryou.com. We answer within 30 days, and there’s no charge. The full detail is in the Privacy Policy.

How do I reach a person?

Write to support@dailybetteryou.com. A person reads it, and refund requests go to the front of the queue.